Shipping Policy
Last Updated: June 2026
Thank you for supporting The Bold Palette.
Every artwork purchased from The Bold Palette is carefully prepared and packaged to ensure it arrives safely. Because each purchase supports a charitable mission, we take great care in delivering your order accurately and securely.
Order Processing
Orders are typically processed within 3–7 business days after payment is received.
Processing times may vary during holidays, special promotions, or periods of high order volume.
You will receive a confirmation email once your order has been shipped.
Shipping Locations
We currently ship within the United States.
If you are located outside the United States and are interested in purchasing artwork, please contact us before placing an order to discuss available shipping options.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Any applicable shipping charges will be displayed before your order is completed.
Estimated Delivery Times
Estimated delivery times may vary depending on your location and carrier services.
Typical delivery time within the United States is:
Standard Shipping: 3–10 business days
Delivery times may vary based on carrier availability and destination
Please note that delivery estimates are not guaranteed.
Order Tracking
When available, tracking information will be provided via email once your order has shipped.
Tracking updates are provided directly by the shipping carrier.
Damaged Packages
If your artwork arrives damaged, please contact us within 7 days of delivery.
Please include:
Your order number
Photos of the artwork
Photos of the packaging
A description of the damage
We will review the situation and work to provide an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
The Bold Palette is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
Lost or Delayed Shipments
Once an order has been transferred to the shipping carrier, delivery timelines are controlled by the carrier.
If your shipment appears lost or significantly delayed, please contact us and we will assist in working with the carrier to investigate the issue.
Contact Us
For shipping-related questions, please contact:
The Bold Palette
Email: prernajuturi@gmail.com
Phone: +1 (425) 364-8700
Website: https://theboldpalette.com
Thank you for supporting original artwork and helping create positive impact through The Bold Palette.