Refund & Returns
Last Updated: June 2026
Thank you for supporting The Bold Palette.
Every artwork purchased through The Bold Palette helps support a meaningful cause. One hundred percent (100%) of proceeds from each sale are donated to Be Bold Girls, a nonprofit organization dedicated to empowering girls through leadership, confidence-building, and community impact programs.
Because all proceeds are donated and each artwork is an original piece, we generally do not accept returns, exchanges, or offer refunds.
All Sales Are Final
All purchases made through The Bold Palette are considered final sale.
We do not offer refunds, returns, or exchanges for:
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Change of mind
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Incorrect ordering decisions
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Personal preferences after delivery
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Gift purchases
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Delays caused by shipping carriers
Damaged or Incorrect Orders
If your artwork arrives damaged during shipping or you receive the wrong item, please contact us within 7 days of delivery.
To assist with your request, please provide:
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Your order number
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Photos of the artwork
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Photos of the packaging
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A brief description of the issue
After review, we may offer an appropriate resolution, which may include a replacement, store credit, or refund at our discretion.
Lost Packages
If a package is lost during transit, please contact us and we will work with the shipping carrier to investigate the issue.
Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled.
Supporting Our Mission
When you purchase from The Bold Palette, you are supporting both original artwork and a charitable mission. Because proceeds are donated, refunds are limited to situations involving damaged, defective, or incorrect items.
We appreciate your understanding and your support.
Contact Us
If you have questions regarding an order, please contact:
Email: prernajuturi@gmail.com
Phone: +1 (425) 364-8700
Website: https://theboldpalette.com